Legal

Service Disclaimer

Important disclaimers about Mind Matters Consulting's counseling and coaching services.

Effective Date: April 2025

This Counseling and Coaching Disclaimer Policy applies to all services offered by Mind Matters Consulting, including counseling, life coaching, trauma coaching programs, and subscription memberships. By engaging with our website, programs, or services, you acknowledge and agree to the terms set out below.

No Guaranteed Outcomes

Mind Matters Consulting makes no guarantees, representations, or warranties regarding the outcome of any session, program, or service. Our services are intended to encourage insight, healing, and growth, and the experience of each client is unique.

Client Responsibility

Meaningful transformation depends on a client's personal commitment, readiness, and active participation. Results vary greatly from person to person, and the progress you experience is shaped by the effort and openness you bring to the process.

Coaching vs. Counseling

Coaching services offered are not a substitute for therapy, psychiatric care, or medical advice. Clients should seek appropriate medical or mental-health treatment when necessary, and should consult a qualified professional regarding any condition that requires diagnosis or clinical care. If you are experiencing a medical or psychological emergency, please call 911.

Participation Agreement

By using the services, clients acknowledge that they are responsible for their own decisions, actions, and results, and agree to participate actively in their own healing process. Mind Matters Consulting provides guidance and support, but the choices you make and the steps you take remain your own.

Limitation of Liability

Mind Matters Consulting, its owner, employees, and affiliates shall not be held liable for any direct, indirect, or consequential loss or damages arising from the use of its services, programs, or website, to the fullest extent permitted by law.

Acknowledgment

By proceeding with services, you acknowledge that you have read, understood, and agree to this disclaimer.

Contact

If you have any questions about this disclaimer, please contact us at yourmindmatters@shontalthomas.com.