Terms & Conditions

Effective Date: April 2025

Welcome to Mind Matters Consulting. By accessing or using our website (www.shontalthomas.com) and services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these Terms, please discontinue use of our website and services.

1. Website Use

When using our website, you agree to comply with all applicable laws and regulations. You may not use the site in any way that disrupts its functionality, interferes with other users, or attempts to gain unauthorized access to any portion of the site, its systems, or its data.

2. Services

Mind Matters Consulting provides counseling, life coaching, trauma coaching programs, and subscription memberships. Please note that coaching is not therapy. Coaching is intended to support personal growth and development, and is not a clinical or medical service. Results are not guaranteed and depend on each client's personal commitment, effort, and participation.

3. Payment

Full payment is required at the time of booking. We accept credit/debit cards and PayPal. All sales are final. No refunds are provided once services have begun.

4. Cancellations & Rescheduling

We require at least 24-hour notice for cancellations or rescheduling. No-shows or late cancellations may be charged the full session fee. Subscription memberships may be cancelled at any time; however, no partial refunds are provided for unused time within a current billing period.

5. Intellectual Property

All content on this website — including text, graphics, logos, images, and program materials — is the property of Mind Matters Consulting and is protected by applicable intellectual property laws. Content is provided for your personal, non-commercial use only and may not be copied, reproduced, or distributed without our prior written permission.

6. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the site, you consent to the practices described there.

7. Disclaimers

Our services are not a substitute for medical advice, diagnosis, or treatment. You should always seek the guidance of a qualified healthcare provider with any questions regarding a medical or mental health condition. If you have a medical or psychological emergency, you should call 911.

8. Limitation of Liability

To the fullest extent permitted by law, Mind Matters Consulting's total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by the client for the services giving rise to the claim.

9. Changes to These Terms

We may update these Terms and Conditions from time to time. Any updates take effect immediately upon posting to this page. Your continued use of our website and services after changes are posted constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict-of-law principles.

11. Contact

If you have any questions about these Terms and Conditions, please contact us at yourmindmatters@shontalthomas.com.